Welcome to Warley Medical Centre Online
Last Updated: 20/08/2020
FACE COVERINGS: You will be asked to wear a face mask or face covering (such as a scarf, bandana or visor) to enter the surgery building.
SOCIAL DISTANCING: Please do not arrive more than 5 minutes before your appointment time so that patients can keep a safe distance from each other in waiting rooms.
GP APPOINTMENTS: We are still operating a Telephone First triage system until further notice - this means our GPs will consult with you over the telephone - please contact us during normal opening hours to arrange an appointment, or check Online Services to book online.
OTHER APPOINTMENTS: Most nurse appointments, including smear tests, B12 injections, baby immunisation clinics, midwife clinics and anticoagulant clinics are operating as normal. Minor ops clinic will be slowly re-integrated from September. Information on flu vaccination clinics will be circulated shortly.
REPEAT PRESCRIPTIONS: For any orders please include a nominated pharmacy as this allows us to send your prescription electronically so you can collect it directly from the pharmacy. Please order by logging into Online Services or email us where possible, or alternatively you put an order slip into the black post box outside our front doors. Please note we do not accept requests over the telephone. Normal processing times apply (72 hours).
COVID-19 SYMPTOMS: If you have coronavirus symptoms, you must self-isolate for 10 days. If you live with someone who has coronavirus symptoms, the household must self-isolate for 14 days. Please follow this link for advice.
COVID-19 TESTING: If you feel you have coronavirus symptoms, you can get tested by calling 119 or following this link for instructions.
COVID-19 SICK NOTES: Self-isolation notes can be obtained directly from the NHS via this link.
Please do not attend surgery or any other medical establishments if you have any flu-like symptoms.
111 online coronavirus service
NHS.UK latest advice
GOV.UK latest information
The doctors and staff at Warley Medical Centre in Oldbury are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
The practice will offer patients advice and information on steps they can take to promote their health and avoid illness. Self-help advice in minor illnesses will be given so that patients may take steps to treat themselves without reference to a doctor or nurse.
The practice is recognised as being "Research Ready" and undertakes studies approved by the Primary Care Research Network and Royal College of General Practitioners. We do not currently take part in any clinical trials / drug trials.
The surgery has ramps at all entrances and an automatic opening front door for wheelchair access. There is a lower counter at reception for wheelchair users and there are disabled access toilet facilities. There is a lift to the second floor for use by patients who have difficulty with stairs. A loop system for the hearing impaired is installed at reception.
NHS Local Website
We welcome your feedback, tell us what your think about our GP Practice. Compare us to others. Help us improve our care at www.nhslocal.nhs.uk
Data Protection Information
Please find leaflets below for information on the new General Data Protection Regulation (GDPR) and Data Protection Act 2018.
Data Protection Privacy Notice for Patients
How We Use Your Information
(Site updated 09/09/2020)