Last Updated: 23/06/2020
FACE COVERING: If you are due to attend an appointment, please ensure you wear a face mask or covering (such as a scarf or bandana) or you may not be allowed into the surgery building.
SOCIAL DISTANCING: If you are due to attend an appointment, please do not arrive more than 5 minutes before your appointment time. We are limiting access to the building to ensure patients can keep at a safe distance from each other.
GP APPOINTMENTS: We are still operating a Telephone First triage system until further notice - this means our GPs will consult with you over the telephone - please contact us during normal opening hours to arrange this.
OTHER APPOINTMENTS: Baby immunisation clinics, midwife clinics and anticoagulant clinics are going ahead as normal. Most nurse appointments will be slowly returning to normal from July. A nurse may contact you on the telephone for appointments that don't require face-to-face consultations.
REPEAT PRESCRIPTIONS: For any orders please include a nominated pharmacy as this allows us to send your prescription electronically so you can collect it directly from the pharmacy. Please order by logging into Online Services or email us where possible, or alternatively you put an order slip into the black post box outside our front doors, or post it in to us by mail. Please note we do not accept requests over the telephone. Normal processing times apply (72 hours).
COVID-19 SYMPTOMS: If you or someone in your household has coronavirus symptoms, please click this link and follow the instructions. Alternatively, contact us for a GP telephone consultation or call 111 during out of hours.
COVID-19 TESTING: If you feel you have coronavirus symptoms and would like to be tested, please click this link and follow the instructions, or call 119.
COVID-19 SICK NOTES: Self-isolation notes can be obtained directly from the NHS via this link.
Please do not attend surgery or any other medical establishments if you have any flu-like symptoms.
111 online coronavirus service
NHS.UK latest advice
GOV.UK latest information
Patient Participation Group
The PPG is a patient-run group that meets every two months to discuss patient services, practice suggestions, promote health education and participate in fundraisers. The main objective of the PPG is to enhance communication between the patient population and Warley Medical Centre doctors and staff.
Click here to read more about the PPG, or register your interest by completing a form at reception.
The next scheduled meeting is currently postponed - a new date will be advertised when it is safe to do so.
New Primary Care Network
Due to operational issues, we have made the decision to change our Primary Care Network to Newcomen PCN.
We have had a long history of working with practices in the Newcomen PCN and we are already using the extended hours services utilised by Newcomen PCN practices at the Portway Centre.
We have parted ways with Oldbury and Langley PCN on good terms and hope to work with those practices again in the future.
We look forward to our future dealings with Newcomen PCN, which is lead by Dr Raymond Sullivan as Clinical Director.
The NHS Friends and Family Test
How likely are you to recommend our GP practice to friends and family?
We would like to take this opportunity to thank all of our patients and visitors who have completed a Friends and Family feedback card this month.
A full history of results can be found here.