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Updated 25/01/2021

Covid vaccines are currently being rolled out to GP surgeries in Sandwell. We will be allocated vaccines in batches as part of our Network. We have been instructed to offer the vaccines to patients aged 80 and over first. Other age groups will not be contacted until patients over 80 have been vaccinated (groups listed below).

Our local vaccination clinic will be at Portway Lifestyle Centre, Newbury Lane, Oldbury, B69 1HE. No vaccinations will be given at the surgery due to storage.

Please kindly do not contact the surgery to ask about Covid vaccines as we are not able to book appointments at will

Vaccine deliveries are at very short notice (1-3 days) due to their cold storage, so as soon as clinic dates are announced to us, we are contacting every patient who is currently eligible by telephone to offer an appointment.

If you are concerned you have not heard from us yet, it is because we do not have capacity to book you in yet. Please be rest assured that you will not be missed, providing we are able to make contact with you. If you wish to ensure your contact details are up to date in preparation for this, please send us an email.

You may receive a letter from the Government inviting you to attend the local vaccination centre at Millenium Point or a local pharmacy. It is your choice if you attend a Government-led location; if you are unable to get to this location, simply wait for us to contact you to book at Portway instead.

At the moment, we will not be able to visit patients at home to give the vaccinations. Please start planning travel arrangements so that you can attend the COVID-secure vaccination clinic at Portway, if at all possible. If you are housebound and unable to do this, please let us know and we will add you to a waiting list to receive it at home.

Covid Vaccination Programme priority groups

Groups 1 & 2: patients over age 80 & patients in care homes, staff working in care homes and frontline health and social care workers
Group 3: patients over age 75
Group 4: patients over age 70 & patients any age who are clinically extremely vulnerable (those that have to shield)
Group 5: patients over age 65
Group 6: patients between ages 18-65 who are at risk (including Carers and those normally eligible for the Flu jab)
Group 7: patients over age 60
Group 8: patients over age 55
Group 9: patients over age 50
Group 10: rest of population to be announced by NHS England

Thank you for your co-operation. 


If you feel you are entitled to a flu vaccination but have not yet received it and would like to have it, please contact the surgery to book an appointment as we still have vaccines available.


GP APPOINTMENTS: We are still operating a Telephone First triage system until further notice - this means our GPs will consult with you over the telephone - please contact us during normal opening hours to arrange an appointment, or check Online Services to book online.

OTHER APPOINTMENTSMost nurse appointments, including smear tests, B12 injections, baby immunisation clinics, midwife clinics and anticoagulant clinics are operating as normal. Minor Ops clinic and Medicals will be slowly re-introduced. 

FACE COVERINGS: You will be asked to wear a face mask or face covering (such as a scarf, bandana or visor) to enter the surgery building.

SOCIAL DISTANCING: Please do not arrive more than 5 minutes before your appointment time so that patients can keep a safe distance from each other in waiting rooms.

REPEAT PRESCRIPTIONS: For any orders please include a nominated pharmacy as this allows us to send your prescription electronically so you can collect it directly from the pharmacy. Please order by logging into Online Services or email us where possible, or alternatively you put an order slip into the black post box outside our front doors. Please note we do not accept requests over the telephone. Normal processing times apply (72 hours).

COVID-19 SYMPTOMS: If you have coronavirus symptoms, you must self-isolate for 10 days. If you live with someone who has coronavirus symptoms, the household must self-isolate for 14 days. Please follow this link for advice.

COVID-19 TESTING: If you feel you have coronavirus symptoms, you can get tested by calling 119 or following this link for instructions.

COVID-19 SICK NOTES: Self-isolation notes can be obtained directly from the NHS via this link.

Please do not attend surgery or any other medical establishments if you have any flu-like symptoms.

Thank you.

111 online coronavirus service

NHS.UK latest advice

GOV.UK latest information

Patient Participation Group

The PPG is a patient-run group that meets every two months to discuss patient services, practice suggestions, promote health education and participate in fundraisers. The main objective of the PPG is to enhance communication between the patient population and Warley Medical Centre doctors and staff. 

Click here to read more about the PPG, or register your interest by completing a form at reception.

PPG meetings are currently postponed - a new date will be advertised when it is safe to do so.

New Primary Care Network

Due to operational issues, we have made the decision to change our Primary Care Network to Newcomen PCN.

We have had a long history of working with practices in the Newcomen PCN and we are already using the extended hours services utilised by Newcomen PCN practices at the Portway Centre.

We have parted ways with Oldbury and Langley PCN on good terms and hope to work with those practices again in the future.

We look forward to our future dealings with Newcomen PCN, which is lead by Dr Raymond Sullivan as Clinical Director.

The NHS Friends and Family Test

How likely are you to recommend our GP practice to friends and family?

We would like to take this opportunity to thank all of our patients and visitors who have completed a Friends and Family feedback card this month.

Latest Results:

August 2019
Sample responses
Graphical data

A full history of results can be found here.

Health News from the BBC and the NHS

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