The Practice Managers are responsible for overall practice administration and would be pleased to assist you regarding any queries you have with the surgery.
Reception Staff will assist you in making appointments to see the doctors and nurses. They will answer queries and offer help and assistance as required, or direct you appropriately when needed. They will also take requests for home visits and test results.
Prescription Clerks deal with all matters regarding medication, repeat prescriptions and other medical management such as blood tests.
Secretaries deal with all matters regarding referrals to hospitals and community services. They will also assist you with private medical reports and requests for medical information.
Confidentiality regarding patient records and information is a legal requirement and is maintained conscientiously by all our staff.